Resident Rights

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Windsor Gardens is proud to secure the rights of its residents.  Nothing is more important than reverencing individuals.

EACH RESIDENT WILL:

  • Be treated with dignity, respect and fairness
  • Participate in decisions about their individual Care Plan
  • Have all records containing personal and financial information kept confidential
  • Have personal privacy and have visitors at reasonable hours
  • Be free of physical and psychological abuse, and from involuntary confinement
  • Enjoy full use of the facility, including lounges, dining rooms and activity areas
  • Exercise choice in attending and participating in activities, including religious services
  • Be informed 30 days in advance, in writing, of changes in fees and supplies
  • Share confidently with management staff any concern or recommendation about day to day occurrences
  • Be informed of policy and procedures for handling grievances and problems